Office Coordinator

A dynamic and established logistics organisation is seeking a versatile, highly organised Office Administrator for a full-time, on-site position. This multifaceted role serves as the operational anchor for the local office, combining general office administration, basic financial support, and client services. Operating in a professional, team-oriented environment, the successful candidate will ensure seamless daily operations while acting as a reliable first point of contact for external stakeholders. This position is ideal for a proactive, client-focused individual who excels at multitasking and maintaining high administrative standards. Key Responsibilities Office Administration: Oversee daily front-office and reception activities, manage internal facilities, and maintain optimal inventories of office supplies and equipment. Customer Support: Serve as the primary point of contact for customer enquiries via phone and email, providing professional, timely, and solutions-oriented assistance. Financial Administration: Process daily financial transactions, capture supplier invoices, assist with debtor follow-ups, and support basic reconciliation workflows. Data & Records Management: Maintain accurate digital and physical filing systems, ensuring absolute data integrity and confidentiality across all operational records. Logistics & Coordination: Coordinate courier services, incoming and outgoing mail, and assist with scheduling appointments or travel arrangements for management. Cross-Functional Team Support: Provide ad-hoc administrative and operational assistance to internal departments to maintain organizational productivity. Requirements Requirements Minimum of 3–5 years of experience in a dual office administration and customer support role. Proven track record in handling basic financial processing or bookkeeper support tasks. Exceptional verbal and written communication skills with a polished, professional telephone manner. Strong organizational skills with a demonstrated ability to prioritise workflows and meet deadlines. High level of attention to detail, accuracy, and problem-solving capability. Tertiary qualification in Office Management, Business Administration, or a related field. Experience working within a fast-paced retail, logistics, or corporate service sector. Required Software Skills Microsoft Office Suite (Intermediate to advanced Excel, Word, and Outlook). Experience with cloud-based accounting platforms or ERP systems (Sage) is highly advantageous. Familiarity with Customer Relationship Management (CRM) tools. Benefits Stable, professional, and supportive working environment. Opportunities to broaden operational skills across administration, finance, and customer service.