Global Travel Coordinator

The position focuses on end-to-end travel coordination, ticketing support, shared inbox management, and first-level traveler assistance. This role aligns functionally to the Global Travel Team and will collaborate closely with the Sr. Global Travel Specialist.

This position reports into the Senior Director of Accounting.

• Perform other related duties as assigned.

• 2–5 years of experience in corporate travel management, a corporate helpdesk, or a Travel Management Company (TMC) 
• Regional Expertise: Proven experience supporting the India domestic travel market and broader APAC geographies.
• Technical Skills: Exposure to corporate travel and expense tools (e.g., Egencia, Coupa). Familiarity with GDS platforms (Amadeus, Sabre) is a strong plus.
• Operational Skills: Experience managing shared inboxes, ticketing systems, or chat-based support queues (Slack).
• Shift Flexibility: Ability to work in flexible shifts to ensure adequate coverage for APAC time zones when required.
• Communication: Exceptional written and verbal communication skills in English, with a strong employee-first, customer-service mindset.

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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