Operations Assistant - 19951

Location: Fully Remote
Work Hours: Monday to Friday, 9:00 AM - 5:00 PM CST
Pay Range: $1500 - $1600/mo (final offer varies based on skill set and experience level)
 

Our client is a fast-moving, entrepreneurial, fully remote company supporting elective healthcare practices in transforming patient experiences and outcomes. The team is globally distributed, with leadership based in the United States, a contact center team in Mexico, and a broader international technology team.
This is a high-performance, low-structure environment where speed, ownership, and adaptability are critical. The company operates without rigid playbooks, requiring team members who can build processes, execute quickly, and bring order to constantly shifting priorities.

The Operations Assistant is a highly dynamic, high-trust role designed for someone who thrives in fast-paced, unstructured environments. This position will support a wide range of operational, administrative, and project-based tasks across the business.
Rather than executing repetitive workflows, this role centers on solving new problems daily, learning quickly, and delivering high-quality work with minimal oversight. You will work closely with the COO and Director of Operations, taking ownership of tasks and ensuring nothing falls through the cracks.

Operations & Administrative Support

• →Provide day-to-day operational support across multiple departments
• →Manage and execute a wide variety of administrative tasks with accuracy and speed
• →Maintain internal systems, trackers, and documentation
• →Support HR-related tasks such as PTO tracking and onboarding coordination
• →Handle sensitive information with a high level of confidentiality

Project Management & Execution

• →Build processes and workflows from scratch based on high-level objectives
• →Manage multiple projects simultaneously while adapting to shifting priorities
• →Ensure tasks are completed efficiently, accurately, and on time
• →Follow through on all assignments and proactively close loops

Content & Marketing Support

• →Assist in editing and publishing podcast episodes
• →Draft LinkedIn posts and content using provided inputs and AI tools
• →Create and polish presentations, decks, and visual assets using tools like Canva
• →Support newsletter creation and distribution

Data & Reporting

• →Compile and organize data from multiple sources into clear reports and spreadsheets
• →Track and report on lead generation and client performance metrics
• →Identify discrepancies and proactively flag issues

Vendor & Client Coordination

• →Send agreements, track signatures, and follow up as needed
• →Support billing updates and ensure accuracy across accounts
• →Coordinate logistics such as travel, shipping, and vendor communication

Ad Hoc & Special Projects

• →Conduct research using AI tools and manual verification (e.g., LinkedIn, web research)
• →Assist with conference preparation, marketing assets, and operational logistics
• →Perform “secret shopping” exercises (AI-assisted or manual)
• →Take on a wide variety of one-off tasks and execute them quickly and effectively

• 2–5 years of experience in operations, administrative support, or similar roles
• Strong ability to multitask and manage multiple priorities simultaneously
• Excellent written and verbal English communication skills
• High attention to detail and commitment to producing accurate, high-quality work
• Strong problem-solving skills with the ability to learn and adapt quickly
• Comfortable working in a fast-paced, unstructured environment
• High level of discretion when handling confidential information

• Experience with AI tools (e.g., ChatGPT, Claude)
• Familiarity with tools such as Canva, Google Workspace, and CRM platforms
• Previous experience supporting executives or operations teams
• Exposure to marketing, content creation, or reporting workflows

• High-ownership role with direct exposure to company leadership
• Opportunity to work across multiple functions and develop a broad skill set
• Fast-paced environment with constant learning and growth opportunities
• Fully remote work with a globally distributed team
• 80 hours of PTO annually
• Paid test project as part of the hiring process

• Fast, responsive, and highly reliable — someone who consistently delivers
• Thrives in environments with ambiguity, variety, and shifting priorities
• Naturally organized and able to bring structure to chaos
• Takes pride in detail-oriented, high-quality work
• Self-starter who requires minimal direction and executes with confidence
• Team-oriented and focused on supporting overall business success rather than individual recognition

• Fully remote role
• Full-time schedule aligned with U.S. Central Time (9 AM – 5 PM CST)
• Role requires a high level of responsiveness and ability to juggle multiple tasks simultaneously
• Success in this role is defined by speed, accuracy, and reliability—not visibility

Note: Please submit your resume in ENGLISH; otherwise, your application may not be processed. We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application. If selected for the role, the final offer will be at the client’s discretion and will depend on your interview performance, skills, and experience.