Sales Engineer I - Bay Area

The Sales Engineer I is the foundational step in a technical sales career path that may progress toward a Sales Engineer II within 18 to 24 months, based on performance and business needs. In this role, the Sales Engineer I learns the fundamentals of the role, Swagelok Northern California’s tools and systems, and the basics of customer interaction while working under the supervision and coaching of the Director, Sales and Engineering and senior team members.

A central onboarding objective is completing the Swagelok Northern California Sales Engineer onboarding program, which prepares the Sales Engineer I to provide their customer base with exceptional technical support and embody our Vision of being “the Fluid System Experts the World Relies On.” Additional onboarding objectives include an internal rotational program through relevant functional areas to build business acumen, customer shadowing and observation, and standard orientation activities. Upon completing a 12-to-18-month onboarding period, the Sales Engineer I assumes ownership of a defined book of business, primarily Focused and Target Accounts. 

With guidance from senior team members and using a proactive, data-driven approach in CRM and Power BI, the Sales Engineer I identifies and promotes product, assembly, and service offerings that align with each customer’s purchase profile, supporting their accounts through phone, email, and face-to-face interactions to win and maintain customer trust, confidence, and long-term business.