Logistics Account Manager (Move Coordinator)

Logistics Account Manager (Move Coordinator) About the Role The Staff Pad is partnering with a premium, global logistics company that specializes in storing, moving, and shipping high-value items, fine art, antiques, and furniture to hire a Logistics Account Manager. The Logistics Account Manager is responsible for managing client relationships and overseeing the full lifecycle of high-value shipping and logistics projects. This role sits at the intersection of client service and operations, ensuring seamless coordination from quote through delivery. Key Responsibilities Manage client accounts and serve as the primary point of contact throughout the shipping process Oversee projects from initial quote through execution and final billing Coordinate domestic and international shipments, ensuring compliance with all regulations Prepare and manage shipping documentation, inventories, and commercial invoices Handle permitting requirements (CITES, NOAA, Fish & Wildlife, etc.) Collaborate with dispatch, operations, and internal teams to ensure timely execution Monitor timelines, costs, and service quality to meet client expectations Support senior account managers with documentation, invoicing, and client setup Maintain accurate records and ensure adherence to company procedures Requirements Qualifications Bachelor’s degree preferred Experience in logistics, shipping, fine art, or a related industry preferred Strong project management and organizational skills Ability to manage multiple projects in a fast-paced environment Excellent communication and client relationship skills Detail-oriented with strong problem-solving ability Proficiency in Microsoft Office (experience with systems like Moveware is a plus) What Success Looks Like Delivering a high-touch client experience from start to finish Managing shipments efficiently while maintaining quality and compliance Hitting monthly billing targets and contributing to account growth