Receptionist - Full-Time | Days

The Staff Pad has partnered with a renowned hospital in Manchester, TN, and we are looking to hire an experienced Receptionist to serve as the first point of contact for patients and visitors and play a key role in delivering exceptional customer service while supporting the daily operations of a busy medical office. Responsibilities include patient scheduling, registration, insurance verification, medical records management, payment processing, and administrative support. Schedule: Full-Time | Days | 8-Hour Shift available What You’ll Do Key Responsibilities Greet patients and visitors with professionalism and outstanding customer service Schedule, reschedule, and cancel appointments while tracking missed visits Manage multiple phone lines, document messages, and route calls appropriately File, retrieve, copy, and fax medical records for providers Check in patients and accurately complete registration documentation Verify insurance coverage and patient demographics, ensuring accurate system entry Collect co-pays and payments and balance daily cash transactions Complete assigned tasks and communicate with supervisors regarding any barriers Ensure providers have the information needed to support quality patient care Perform additional duties as assigned Maintain patient confidentiality in accordance with QHC policies Manage Athena Inbox tasks efficiently to ensure timely follow-up and organization What We Are Looking For Education & Experience High School Diploma or GED required Bilingual (Spanish) preferred 1+ year of experience in a medical office or related healthcare setting preferred What You Bring to the Role Ability to work independently and follow department standards with minimal direction Emotional maturity and the ability to remain professional and effective in a fast-paced environment Knowledge of basic office equipment, including computers, copiers, and fax machines Understanding of medical office procedures and medical terminology Strong interpersonal, customer service, and communication skills Ability to sort and file records using alphabetic and numeric systems Ability to build and maintain positive working relationships Ability to manage multiple priorities with minimal supervision Ability to follow written and verbal instructions accurately Strong organizational skills and attention to detail Commitment to maintaining confidentiality of patient and employee information If you are an organized, customer-focused professional who enjoys helping patients and supporting a collaborative healthcare team, we encourage you to apply today!