Business Development Officer (Biller)

Key Responsibilities 1. Business Growth and Strategy - Identify and evaluate new business opportunities to drive revenue growth and expand company’s market presence. - Develop and implement strategic plans to achieve business objectives in line with company goals. - Analyze market trends, competitor activities, and customer needs to identify opportunities for innovation and improvement. 2. Relationship Management - Build and maintain strong relationships with corporate clients, agents, and strategic partners. - Collaborate with key stakeholders to establish long-term partnerships that enhance company's service offerings. - Act as the primary point of contact for clients, ensuring excellent service delivery and satisfaction. 3. Sales and Revenue Generation - Develop and execute sales plans to meet or exceed revenue targets. - Identify cross-selling and upselling opportunities to maximize customer value. - Monitor sales performance and provide regular reports and insights to the management team. 4. Product Development and Innovation - Work closely with product development teams to align offerings with market needs. - Provide feedback from customers and partners to guide the development of new services or features. - Ensure that all products comply with industry regulations and standards. 5. Reporting and Analytics - Prepare detailed reports on business performance, including key metrics, challenges, and growth opportunities. - Use data and analytics to assess the effectiveness of business development strategies. - Provide actionable recommendations for continuous improvement. 6. Team Collaboration - Work collaboratively with marketing, operations, and finance teams to ensure seamless implementation of strategies. - Provide training and guidance to support staff and agents to improve performance and align with business objectives. Requirements Qualifications and Experience Education - Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. A master’s degree is an added advantage. Experience - Minimum of 1-2 years of experience in business development, sales, or a related role, preferably within the telecommunications or financial services industry. - Proven track record of achieving and exceeding revenue targets Skills and Competencies - Strong knowledge of the mobile money industry and financial technology trends. - Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels. - Strategic thinker with the ability to identify and pursue opportunities in a competitive environment. - Strong analytical and problem-solving skills. - Proficient in Microsoft Office Suite and CRM tools. - Ability to work under pressure and meet tight deadlines. - Fluency in English and Swahili is required Benefits What We Offer: Competitive salary and benefits package. Opportunity to work with a talented and dynamic team. Career growth and development opportunities. A collaborative and innovative work environment.