Senior Technical Consultant

We’re a growing team, and as we scale, so does our need to focus on expanding our Customer Operations team. You’ll be joining a people-focused company, and as a Senior Technical Consultant you will  play a key role in supporting the full software implementation lifecycle, including software development, system configuration, customization, interface configuration, unit testing, data extraction, data monitoring, and data loading. The Technical Consultant will also provide ongoing operational and technical support to ensure system reliability and performance.

 

This role requires strong analytical and problem-solving skills, a keen attention to detail, and the ability to collaborate effectively with cross-functional teams and clients.

 

Analyse incidents, perform root cause analysis, and implement permanent fixes or workarounds

Collaborate with functional SMEs and infrastructure teams to ensure issue resolution

Develop, debug, and deploy minor code changes and configuration updates

Configure application and interfaces according to the client specifications.

Perform unit testing and assist with Integration and user acceptance testing.

Contribute to Interface design, development, and testing.

Extract, monitor, and load data to support business activities and downstream needs

Write and optimize SQL queries, stored procedures, and scripts for data validation and troubleshooting.

Support release deployments, environment validations, and production cutovers

Prepare and maintain technical documentation, configurations, and standard operating procedures

Continuously identify opportunities for process improvement and automation

Willing to work in rotational shifts and weekends.

Prefer a Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related discipline.

5+ years of experience in software development & delivery of enterprise software implementations using Java/J2EE technologies and Oracle.

Ability to work independently or in a team environment and effectively meet project deliverables on time 

Strong debugging and troubleshooting skills across all application tiers — UI, API, and database

Good understanding of High-Tech/Semiconductor industry concepts, such as product hierarchies, pricing, channel data, revenue process etc.. data flows

Ability to analyse issues across raw data, application logic, and database layers.

Strong analytical, communication, documentation, and customer-facing skills.

Ability to multitask and operate effectively in a fast-paced, global support environment

Experience with ticketing systems (e.g., Service Cloud, Jira or Zendesk) and monitoring tools.

Familiarity with release management, deployments, and regression testing.

Professional growth and Development opportunities.

Working within a team of friendly, skilled people where help is always within reach

Flexible working hours

4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday

High-end laptop (Windows or Mac)

Competitive pay and bonus

18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.

16 hours of paid volunteer time off per year

26 weeks of paid maternity leave and 10 days of paid paternity leave.

12 wellness leaves for women employees

Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.

Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.

Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.

Provident fund contributions