Inside partner account manager

ABOUT THE POSITION
The Inside partner account manager is responsible for remotely managing and developing a portfolio of existing WatchGuard channel partners. The role focuses on increasing partner productivity and revenue through expansion, cross-sell, upsell, subscription adoption promoting Watchguard’s Platform value proposition with a stronger engagement across the WatchGuard portfolio. Working closely with Country Managers, distributors and internal specialists, the Inside partner account manager acts as a proactive commercial contact for assigned partners and helps translate WatchGuard strategy into measurable partner growth. This position is based at WatchGuard's office in Cork city centre.

•    Own and develop a defined portfolio of existing channel partners, acting as their primary day-to-day inside sales contact.
•    Drive year-over-year revenue growth by identifying and progressing cross-sell, upsell, expansion and renewal opportunities across the WatchGuard portfolio.
•    Increase partner adoption of WatchGuard subscription, MSP and recurring-revenue offerings, including AI-enabled cybersecurity capabilities where relevant.
•    Build partner growth plans, with clear priorities for pipeline creation, portfolio penetration and revenue expansion.
•    Drive partner-generated pipeline through proactive outreach, co-selling motions, targeted campaigns, referrals and joint business planning.
•    Support partner enablement by coordinating product updates, training, sales tools, marketing resources and best practices that improve partner productivity.
•    Monitor partner performance, pipeline, product adoption and key KPIs; contribute to Quarterly Business Reviews (QBRs) and partner action plans where appropriate.
•    Maintain accurate pipeline, forecast, opportunity and partner activity data in Salesforce and ensure timely follow-up on agreed actions.
•    Collaborate with distributors, Marketing, Sales Engineering, Product and Customer Success to resolve partner needs, execute campaigns and improve the overall partner experience.
•    Identify at-risk or underpenetrated partners and implement targeted actions to improve engagement, retention and revenue contribution.
•    Maintain a strong understanding of WatchGuard products, competitive positioning and cybersecurity market trends to help partners expand their business.

•    Revenue growth across the assigned partner portfolio.
•    Cross-sell and upsell contribution; breadth of WatchGuard portfolio adoption.
•    Partner-generated pipeline and conversion.
•    Growth in subscription, MSP and recurring revenue.
•    Partner engagement, retention and productivity.
•    Forecast accuracy and CRM discipline.

•    3-5 years of successful B2B technology sales, channel sales, account development or business development experience.
•    Experience working with resellers, distributors, MSPs or other channel partners strongly preferred.
•    Proven ability to achieve or exceed sales, pipeline or business-development targets.
•    Strong communication, relationship-building, negotiation and influencing skills.
•    Highly organized, self-motivated and comfortable managing a high volume of partner interactions remotely.
•    Experience with Salesforce platform; disciplined approach to data quality and forecasting.
•    Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering and other cross-functional teams.
•    Knowledge of cybersecurity technologies and subscription / recurring-revenue business models is highly desirable.
•    Native/Fluent English required; additional European languages are an advantage.

WHY WORK FOR WATCHGUARD?

WatchGuard is a global cybersecurity company delivering network security, endpoint protection, multi-factor authentication, secure Wi-Fi and managed security capabilities through a strong partner ecosystem. Our channel-first model gives sales professionals the opportunity to help resellers, MSPs and distributors grow profitable recurring-revenue businesses while protecting customers against an increasingly sophisticated threat landscape.