Account Manager

IndiaRemoteFull-timemid

SalesAccount Manager

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Overview

This role is for one of Weekday’s clientsMin Experience: 2+ yearsLocation: India,

Technical Tools

SalesAccount Manager

~1 min read

Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
Strong combination of consultative selling and customer relationship management skills.
Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
Strong stakeholder management, coordination, and multitasking capabilities.
Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
Ability to work effectively in a high-pressure, target-driven environment.
Strong ownership, problem-solving, and continuous-learning mindset.
Immediate availability is preferred.

~1 min read

→ Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
→ Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
→ Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
→ Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
→ Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
→ Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
→ Achieve assigned monthly revenue and account growth targets.
→ Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
→ Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
→ Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
→ Maintain accurate client records, account plans, follow-ups, and performance updates.
→ Participate in team events and occasional business travel as required.