~2mo ago

Payment Specialist

SalesOtherAccount ExecutivePayments

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Quick Summary

Overview

Description Payment Processing and Disbursements Process supplier, staff, customer and inter-bank payments through the core banking system and relevant payment rails within defined cut-off times.

Technical Tools

SalesOtherAccount ExecutivePayments

Process supplier, staff, customer and inter-bank payments through the core banking system and relevant payment rails within defined cut-off times.
Verify payment instructions for completeness, authorised approval, correct beneficiary details, account coding and availability of funds before release.
Prepare and execute scheduled payment runs, standing orders and bulk payment files, ensuring totals agree to supporting schedules.
Apply four-eyes / maker-checker controls on all payment transactions and escalate exceptions before release.
Maintain and validate beneficiary and vendor bank details in accordance with the Bank's change-of-details verification procedure.

Monitor payment queues, gateway and channel activity throughout the day and action failed, pending, rejected or suspended transactions.
Perform daily start-of-day and end-of-day routines for payment systems and confirm successful file transmission and acknowledgement.
Support settlement processes with clearing houses, correspondent banks and payment service providers, including value-date monitoring.
Log, track and follow up system incidents with IT and external providers until resolution, keeping affected units informed.
Participate in user acceptance testing for changes, upgrades and new payment products or channels.

Reconcile settlement and payment accounts daily and clear outstanding items within agreed ageing limits.
Investigate and resolve payment differences, duplicates, returns, recalls and unapplied items.
Prepare daily, weekly and monthly payment reports for the line manager.
Maintain complete transaction records and supporting documentation for audit and regulatory inspection.

Apply anti-money laundering, sanctions screening, fraud-prevention and know-your-customer requirements to all payment instructions.
Escalate suspicious, unusual or high-value transactions in line with the Bank's escalation matrix.
Comply with the Bank's policies and procedures, central bank directives and applicable payment scheme rules.
Support internal audit, external audit and regulatory reviews by providing accurate information on a timely basis.

Respond to payment enquiries from branches, business units, customers and correspondent banks within agreed service levels.
Liaise with banks and payment providers on tracing, amendments, returns and charge queries.
Provide handover notes and cover for colleagues during absence to maintain continuity of the payment function.