Service Sales Consultant

Job Description

Service Sales Consultant

What You Will Do

As a Service Sales Consultant you will be responsible for driving new customer acquisition across the UK, with a particular focus on generating Annual Maintenance and Monitoring Revenue (AMR) sales within high-value customer accounts and premises. You will work closely with national account teams and Facilities Management customers, helping to expand our enterprise security services portfolio and deliver sustainable business growth.

What We Offer

• Competitive salary and company car & commission.
• Paid holidays and sick pay.
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
• Extensive product and on the job/cross training opportunities with outstanding resources available.
• Encouraging and collaborative team environment.
• Career development through various career ladders including Customer Service.
• Dedication to safety through our Zero Harm policy.
• Access to business resource groups.
• Training on our company values.
• IT equipment to complete all jobs.

How You Will Do It

• Proactively identify and win new AMR customers who do not currently purchase from Tyco, focusing on medium and large organisations, as well as public sector and government customers.
• Drive new business acquisition across JCI Tyco's enterprise security solutions portfolio, covering both products and services.
• Build and manage a healthy pipeline through self-generated opportunities and company-provided lead sources.
• Develop strong relationships with executive-level stakeholders, demonstrating the value and business impact of Tyco's security solutions.
• Navigate complex sales cycles involving multiple decision-makers, including procurement, project management, risk management, facilities management, and health and safety teams.
• Deliver consistent sales activity levels to achieve and exceed individual sales targets.
• Create targeted account development plans that maximise recurring revenue opportunities and increase the scale of secured customer estates.
• Work collaboratively with internal teams to ensure a seamless transition of newly acquired customers to the account management team.

The primary objective of this role is to deliver high-value AMR growth through strategic new business development and multi-solution selling. This position is ideally suited to a true "hunter" who thrives on identifying opportunities, building customer relationships, and winning new business rather than managing an existing account base.

What We Are Looking For

• Field sales experience in a face-to-face B2B sales environment with a strong focus on new customer acquisition.
• Ideally a background in service or solution-based selling rather than product-only sales.
• Proven ability to develop accounts and generate profitable growth.
• Demonstrated track record of consistently meeting and exceeding sales targets.

• Strong influencing and relationship-building skills with the ability to establish trust quickly.
• Energy, passion and drive for winning new business.
• Competitive, ambitious and motivated by success.
• Excellent communication skills, both verbal and written.
• Professional, resilient and highly persistent in achieving objectives.
• Takes full accountability for personal performance and continuous development.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we help customers achieve their sustainability and operational goals while creating smarter, healthier and more resilient environments.

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