Senior Relationship Manager (Klaipėda)

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

Senior Relationship Manager will be managing the total relationship towards a portfolio of corporate customers (working with Medium clients' segment in West region) according to Luminor values, policies and concepts and will aim to attract and acquire new customers to ensure new business and sustained growth. You will be responsible to secure profitability and sustained growth by optimizing business results and customers satisfaction.

• Performs direct sales to Medium corporate segment clients, servicing by providing actual bank products, identifying new client needs and offering bank solutions

• Ensures desired income and profitability level of assigned client portfolio and high level of client satisfaction

• Maintains relationship with existing clients, attracts new clients

• Performs credit analysis, prepare documentation and present to decision makers

• Monitors credit portfolio quality and initiate timely actions in order to solve problematic cases

• Efficiently use relevant product specialists to meet customers’ needs and provide quality banking services

• Proactively plan, deliver and follow-up of your personal tasks timely and according to the set quality standards, budget and Luminor values 

• 3-4 years effective sales and negotiation skills, including client prospecting and pro-active sales or Relationship Manager experience in Corporate Banking

• Excellent knowledge of banking products, credit products and financial analysis

• Very good understanding of credit risk and Credit Policy

• Advanced sales skills, including client prospecting and pro-active sales

• Advanced negotiation and presentation skills

• Analytical skills

• Development focus with a flexibility and openness to change

• Cooperation, effective communication

• Customer focus and readiness to take ownership and strong target orientation

• Creativity and high integrity

• Fluent Lithuanian and English are required in spoken and written communication due to working on Pan-Baltic level 

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)

• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun

• Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored

• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more

• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year

• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed

• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life

• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc

• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor

• Gross salary. 3,510 - 5,270 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 30th of October. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format!