Senior Account Manager
Quick Summary
The ideal candidate brings strong experience managing enterprise accounts, delivering renewal and expansion targets, and building trusted relationships with senior stakeholders.
Take ownership of strategic customer relationships and revenue growth across a portfolio of approximately 80 enterprise manufacturing accounts.
In this role, you will manage renewals, protect customer retention, and proactively identify opportunities to expand software adoption across new modules and sites.
You will lead consultative sales conversations, build relationships with stakeholders from plant-level teams to C-suite executives, and connect product capabilities to measurable business outcomes.
Working closely with Sales Engineering, Implementation, Support, and Product teams, you will ensure customers receive a consistent experience throughout their journey.
You will also help refine account planning, renewal strategies, and expansion processes as the account management function continues to grow.
This opportunity is ideal for a commercially driven professional who combines enterprise account management expertise with strong relationship-building and problem-solving skills.
The role is fully remote within Canada or the United States, with occasional travel and the opportunity to make a direct impact in a growing SaaS environment.
As a Senior Account Manager, you will be responsible for customer retention, renewal performance, and expansion revenue across a portfolio of enterprise manufacturing clients. You will combine strategic account planning with proactive selling and cross-functional collaboration to strengthen relationships and maximize long-term customer value.
Requirements
~1 min readThe ideal candidate brings strong experience managing enterprise accounts, delivering renewal and expansion targets, and building trusted relationships with senior stakeholders. You should be comfortable taking initiative, managing a substantial portfolio independently, and operating effectively in a fast-paced, growing organization.
Responsibilities
~2 min read- →
Competitive base salary: For Canada-based candidates, the target annual base salary range is CAD 112,000–126,000.
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Annual bonus: Access to an annual bonus as part of the total rewards package.
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Employer-paid benefits: Comprehensive benefits funded by the employer.
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Learning and development: A dedicated learning and development stipend to support professional growth.
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Incentive compensation: Additional incentive pay for eligible roles.
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Remote-first flexibility: Work fully remotely from Canada or the United States.
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Professional growth: Opportunity to influence account management strategies, build scalable customer growth processes, and contribute to a growing SaaS business.
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Fair compensation practices: Compensation is reviewed at least annually and may vary according to experience, location, internal pay equity, and relevant business considerations.
Location & Eligibility
About this job
- Who can apply
- Canada
- Posted
- Today
Listing Details
- Posted
- October 29, 2026
- First seen
- October 29, 2026
- Last seen
- October 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 62%
- Scored at
- October 29, 2026
Signal breakdown
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