Senior Account Manager, Large Commercial Lines

This is an opportunity for an experienced Property & Casualty insurance professional to manage a portfolio of sophisticated middle-market and large commercial accounts across diverse industries. You will oversee complex insurance programs, including accounts generating more than $20,000 in commissionable revenue, while delivering exceptional client service and supporting long-term retention. Working closely with Risk Advisors, carriers, and internal service teams, you will use your technical expertise to address coverage needs and ensure accurate policy administration. The role combines independent account ownership, relationship management, and collaboration in a dynamic environment. You will also contribute to process improvements and help develop less experienced team members while continuing to strengthen your insurance market knowledge.

• At least 5 years of commercial lines insurance experience, with a strong focus on middle-market and large commercial accounts.

• Active Property & Casualty insurance license in good standing.

• High school diploma or equivalent required; bachelor's degree preferred.

• Deep knowledge of commercial insurance coverages, policy interpretation, and business risk exposures.

• Proven experience managing complex commercial accounts, renewals, and policy documentation.

• Strong understanding of underwriting practices, carrier appetites, and current insurance market conditions.

• Ability to independently manage client service needs and resolve routine to moderately complex issues.

• Excellent organizational, prioritization, and attention-to-detail skills, with the ability to manage competing deadlines in a high-pressure environment.

• Strong analytical and problem-solving capabilities.

• Professional written and verbal communication skills, with the ability to build trusted relationships with clients, carriers, and colleagues.

• Collaborative approach and ability to support the development of newer team members.

• Proficiency with Microsoft Office, agency management systems, and carrier platforms; experience with Applied EPIC is preferred.

• Familiarity with AI productivity tools and the ability to use them effectively in day-to-day work.

• Self-motivated, adaptable, resilient, and committed to continuous learning and service excellence.

• Must be authorized to work full-time in the United States without employer sponsorship.