Contract and Commercial Manager (Technology Services)

United Kingdom·CrawleyFull-timemid

SalesCommercial Manager

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Quick Summary

Overview

As the Contract Manager within all relevant IT teams, you will be responsible for ensuring supplier performance is tracked against contractual obligations, delivery commitments,

Technical Tools

SalesCommercial Manager

Contract Management: Managing operational level aspects of 3rd party contracts in line with contractual obligations, commercial good practice, robust financial controls and required legal standards.
Performance Monitoring: Generation of evidence-based information that demonstrates accurate supplier performance against contractual service levels and Key Performance Indicators.
Supplier Governance: Maintenance and operation of supplier governance cadence
Stakeholder Management: Maintenance of strong relationships with internal and external stakeholders.
Subject Matter Expertise: Provision of advice, support and guidance covering the full spectrum of 3rd party service provision to internal stakeholders, ensuring delivery risks are commercially mitigated and engagements are robust, well-defined and enable ongoing management of high quality service delivery
Continuous Improvement: Driving continuous improvement in supplier performance, reporting, and operational effectiveness.

Requirements

~1 min read

5 years experience managing high-value suppliers or third-party delivery partners within technology or digital environments.
Strong understanding of supplier governance, commercial management, and contractual oversight.
Experience monitoring supplier performance against KPIs and SLAs.
Relevant degree in Business, Technology, Procurement, or a related discipline desirable.
Commercial, supplier management, or procurement certifications such as CIPS, beneficial
ITIL, Agile, or delivery-related qualifications advantageous.