Sales Coordinator

United States·Austinmid

SalesSales Operations Specialist

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Quick Summary

Key Responsibilities

Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Sales Meeting, Pre-Convention Meetings and Planning Visits Consistently offer professional,

Technical Tools

SalesSales Operations Specialist

Benefits:

Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Employee discounts
Help or transport service
Wellness resources
Dental insurance

About our Brand

More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Sales Coordinator to support the sales team (including group, business travel, and catering sales). A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Distribute daily incoming leads both electronic and via phone to appropriate Sales/Catering Team Members based upon office deployment
Redirect Sales related calls or distribute correspondence to the appropriate person of the team
Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)
Provide contractual turnover functions to operations team
Assist Sales Team with group booking strategies to include but not limited to proposal generation, contract generation, prospecting strategies, site visit assistance, business trip planning
Assist Business Travel Manager & Group Housing Manager with VIP Client experiences
Perform customer site inspections when necessary to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships
Create VIP or Group resumes identifying and communicating traveler’s needs and acting as liaison to ensure all operational and marketing aspects of their stay are met
Review daily arrivals and liaise
Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Sales Meeting, Pre-Convention Meetings and Planning Visits
Consistently offer professional, friendly and engaging service
Balance operational, administrative and colleague needs
Maintain awareness of documentation needed and retained in employee files
Be familiar with all safety and emergency procedures including OSHA requirements
Attend relevant meetings

Core Competencies

Four-year college degree preferred
Must have a minimum two (2) years of experience in hospitality (hotel experience preferred) required
Market knowledge and sales experience preferred
Strong experience in Group Market preferred with Delphi experience
Strong ability in using MS Office with a concentration on Excel, PowerPoint and Outlook
Creativity when working with proposals
Outstanding communication and interpersonal skills
Ability to handle data with confidentiality
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational, time management skills and attention to detail
Ability to multitask
Work well under pressure, requires being a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.