Hospice Clinical Team Assistant

At Queen City Hospice, we’re proudly Ohio-made—and deeply committed to the communities we serve. Every decision we make centers on what matters most: delivering compassionate, personalized care that honors the wishes of our patients and their families.

We believe exceptional care starts with an exceptional team. That’s why we’ve built a supportive environment designed to help you thrive—offering manageable caseloads, no on-call responsibilities, and the flexibility you need to provide meaningful, patient-centered care.

If you’re looking for a career where you can make a lasting impact while maintaining work-life balance, we’d love to meet you.

What We offer:

• Great culture and team atmosphere
• Comprehensive benefits, including medical, dental, and vision, effective on the first of the month
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs

What You’ll Do:

• Manage all daily clinical records functions including establishing and implementing clinical records policies.
• Ensure clinical record systems are maintained in compliance with state, federal and other regulations.
• Maintain comprehensive working knowledge of state, federal, and other documentation regulations and serves as a resource for appropriate organization personnel.
• Protect all clinical records through the establishment and implementation of control procedures for all open and closed records.
• Protect the confidentiality of patient and organization information through effective controls and direct supervision of clinical records.
• Forward copies of clinical records to authorized users according to policy.
• Complete an administrative record audit following patient discharge and forward the record to the Clinical Supervisor for clinical audit.

Qualifications:

• Prefer at least three years’ experience in clinical records management, preferably in hospice care operations.
• LVN/LPN license preferred, but not required.
• Information systems knowledge required.
• Demonstrated ability to supervise and direct clerical personnel.
• Demonstrates good communication skills and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.