Part-Time Receptionist (Richardson, TX)

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.

JOB SUMMARY

The Receptionist will serve Argo visitors and Argo staff by greeting, welcoming, assisting, and directing them appropriately. Under general supervision, will provide administrative support to executive assistant and senior leaders. They will have interactions with customers and will need to ensure superior customer service skills are provided.

This part-time position is scheduled for 30 hours per week, Monday through Friday, from 11:00 AM to 5:00 PM.

Medical and other benefits eligible.

Reception Desk – 75%
Administrative Support – 15%
Facility Support – 10%

Job duties and responsibilities include the following. Additional responsibilities may be assigned as needed.

• Operates main company switchboard, answering/routing calls, and operating paging system.
• Demonstrates guest relations best practices when answering telephone and in-person inquiries or providing information to visitors and staff.
• Secures (locks/unlocks) main entry doors.
• Signs for and safekeeps incoming and outgoing delivery and mail items.
• Receives and delivers messages to appropriate parties to include mail, phone calls, emails, faxes, deliveries, etc.
• Orders catering for internal meetings, coordinates drop-off and pick-up of catered items.
• Represents Argo with a professional corporate image.

• Assists senior management in various projects and administrative duties upon request.
• Takes notes and minutes in meetings and aids in document updates upon request.
• Provides relief, assistance, and support to Argo staff as needed.
• Participates as a member of the Corporate Emergency Response Team to include responding to 911 calls and other related activities and training.
• Assists in employee recognition programs including ordering gifts, helping prepare gifts/awards, and maintaining inventory.

• Maintains safe and clean reception and work areas by complying with procedures, rules, and regulations.
• Maintains presentation and conference room cleanliness, providing beverages for customers and internal meetings as needed.
• Provides back-up support to Facilities with general cleaning of common areas upon request.

• A High School Diploma, required.
• 3+ years relevant experience in a receptionist, executive assistant, or similar position.
• 2+ years of experience or proficiency in Microsoft products (Word, Excel, PowerPoint, Outlook), required.
• 3+ years of experience handling information as appropriate including knowing and responding appropriately to confidential information.
• Previous experience using a switchboard/company phone system.

Proven experience with effective and efficient use of:

• Intermediate-level computer skills.
• Ability to schedule appointments.
• Executing accurate ordering of needed items (food, supplies, etc.).
• Maintaining professional corporate image and maintenance in assigned areas (i.e., customer/presentation rooms, etc.).

• Ability to work in a team environment and effectively communicate at all levels within the organization.
• Excellent written and verbal communication skills.

Written Communication

• Ability to communicate with employees at all levels in a concise, clear manner with the right perspective (knowing how, what, and when to communicate).

Verbal Communication

• Ability to communicate with employees at all levels and external customers/vendors in a concise, clear manner with the right perspective (knowing how, what, and when to communicate).
• Ability to communicate articulately both in person and on the phone.
• Ability to respond and process requests accordingly via phone and face to face from external parties (customers, vendors, and other parties) who call/come into ARGO.
• Demonstrates solid analysis and reporting capabilities.
• Strong attention to detail and problem-solving skills.
• Strong organizational skills with the ability to manage multiple priorities and respond with professionalism in all situations.
• Must be able to work well under pressure while meeting deadlines.
• Proven experience working in a corporate environment as the first point of contact.

• Bachelor’s degree.

The position is based in our Richardson, TX office. Daily physical presence in the office is required.
 

While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment; talk or hear to communicate with employees and/or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. The employee is required to evaluate, edit, revise, update, and provide solutions to critical data development and solutions.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

ADDITIONAL REQUIREMENTS:
Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.

Pre-employment background screening will be conducted.

Department: Human Resources
This is a part time position