Office Coordinator

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

We are looking to hire an Office Coordinator to help create a smooth, welcoming, and well-run office experience for Arch employees, candidates, clients, and guests.

In this role, you will be one of the first points of contact for people entering our office and will help ensure the day-to-day workplace experience runs seamlessly. You’ll support front desk operations, guest coordination, conference room readiness, hospitality, and the small details that make our office feel organized, thoughtful, and high-quality.

This role is key to creating a strong in-person experience at Arch. You’ll help manage the flow of visitors, support meetings and onsite events, coordinate with building security, and make sure employees and guests have what they need throughout the day.

The ideal candidate is warm, organized, proactive, and highly detail-oriented. You should enjoy being in a people-facing role while also keeping a strong operational eye on logistics, calendars, rooms, supplies, and the daily rhythm of the office.

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  Owning the front desk experience, including greeting employees, candidates, clients, and guests with warmth and professionalism.

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  Helping maintain a clean, organized, and welcoming office environment.

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  Managing guest check-in, visitor tracking, and coordination with internal hosts to ensure a smooth arrival experience.

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  Serving as the point person for guest schedules and visitor logistics, including keeping track of who is expected in the office and when.

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  Partnering closely with building security to support visitor access, office entry, and day-to-day coordination needs.

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  Partnering with our Workplace Manager on our supplies & merchandise inventory.

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  Supporting conference room readiness, including setup, cleanup, supplies, technology checks, and meeting transitions.

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  Helping ensure conference rooms are being used effectively throughout the day and that meetings are not displaced or disrupted.

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  Coordinating hospitality needs for guests, candidates, clients, leadership meetings, and internal events.

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  Supporting lunch coordination and other food and beverage logistics as needed.

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  Triaging day-to-day workplace questions and routing issues to the right internal teams, vendors, or building contacts.

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  Supporting Google Calendar ownership for shared spaces, office events, meetings, or workplace logistics as needed.

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  Partnering with the broader People and Workplace teams to improve office processes and make the employee and guest experience smoother over time.

• Have ~1 to 3 years of experience in workplace operations, office coordination, hospitality, reception, administrative support, events, or another highly people-facing operational role.

• Take ownership and follow through, especially when coordinating logistics or helping solve day-to-day workplace needs.

• Have worked with building security, visitor management tools, access systems, or office entry processes.

• Are energized by creating a great experience for employees, candidates, clients, and guests.

• Are highly organized and comfortable managing multiple moving pieces at once.

• Have excellent communication skills and feel comfortable interacting with employees, visitors, vendors, building teams, and senior leaders.

• Have strong attention to detail and notice the little things that make a space feel polished and prepared.

• Are calm, flexible, and solutions-oriented in a busy office environment.

• Are comfortable using tools like Google Calendar, Slack, visitor management systems, or similar workplace tools.

• Are excited to work onsite and be part of the daily rhythm of a fast-growing company.

• Have experience supporting a high-growth startup, tech company, financial services firm, or similarly fast-paced environment.

• Have coordinated interviews, client visits, executive meetings, onsite events, or office lunches.

• Have experience supporting shared calendars, conference room logistics, office vendors, or hospitality programs.

Most of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands-on, collaborative environment