Prospecting Support Virtual Assistant (Sales Support)

Overview

We are seeking a proactive and detail-oriented Prospecting Support Virtual Assistant to support a NYC-based sales team with outbound prospecting and lead management. This role is ideal for someone who is organized, process-driven, and comfortable working with data, outreach tools, and structured follow-up systems. You will play a key role in ensuring consistent and efficient communication with prospective customers while maintaining accurate records of all outreach activity.

 

Key Responsibilities Lead Management & Data Organization

● Maintain and manage a master list of prospective customers

● Clean, organize, and update prospect data regularly

● Research and enrich missing contact information (e.g., email addresses, company details)

 

Outreach & Communication

● Send initial outreach emails using pre-approved templates

● Personalize messaging where required while maintaining brand tone

● Ensure timely and professional communication with prospects

 

Tracking & Follow-Ups

● Track outreach activity, responses, and follow-ups in a centralized system 

● Manage follow-up cadence to ensure no leads are missed

● Update lead statuses and maintain accurate records at all times

 

Reporting & Coordination

● Maintain clear and consistent reporting on outreach activity and results

● Identify and flag interested or qualified leads

● Route qualified prospects to the appropriate internal team members

 

Requirements Core Skills

● Strong organizational and data management skills

● High attention to detail and accuracy

● Ability to manage multiple tasks and follow structured processes

● Comfortable working with spreadsheets and tracking systems

 

Experience

● Previous experience in a virtual assistant, sales support, lead generation or administrative role

 

● Experience with CRM systems, outreach tools or lead tracking platforms is preferred

● Familiarity with email outreach and prospecting workflows is a plus

 

Communication

● Strong written English skills (this role involves regular email communication)

● Ability to communicate clearly, professionally, and confidently

 

Working Requirements

● Available to work full-time (9:00 AM – 5:00 PM EST)

● Reliable internet connection and remote work setup

● Comfortable working in a structured, process-driven environment Ideal

 

Candidate Profile

● Proactive and self-motivated 

● Detail-oriented and highly organized

● Comfortable with repetitive tasks and follow-up systems 

● Confident working with data and communication tools

● Able to take ownership of outreach tracking and reporting