Venue and Facilities Assistant

United Kingdom·LondonFull-timemid

Administration & Office SupportFacilities Assistant

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Quick Summary

Overview

Company: Project Farm (Partner of Broadwick)Role: Venue and Facilities AssistantReports into: DirectorLocation: Tottenham, LondonContract Type: Full Time, Permanent (42.5 hours per week,

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About the Role

~1 min read

Support the smooth running of the venue, offices and event spaces alongside facilities and operations teams.
Ensure compliance across the venue in line with building and operational requirements.
Maintain high standards of repair, cleanliness and presentation across all areas.
Monitor and meet maintenance deadlines in collaboration with the Facilities Management team.
Act as a key holder and assist with opening the venue as required
Be a point of contact for emergency call-outs.
Manage deliveries, post, couriers and general logistics.
Oversee consumables, including stock checks and restocking.
Manage access control systems, including issuing and programming passes.
Carry out regular building walk rounds, reporting and tracking issues to resolution.
Coordinate contractors, including scheduling, inductions and on-site supervision.
Support meeting room set-up and general space management.
Provide reception cover when required and assist with visitor management.
Order equipment and materials as needed.

Support the Facilities Manager with Health & Safety processes, including walk-rounds and testing.
Deliver H&S inductions for new starters and maintain H&S documentation.
Monitor and restock first aid equipment and ensure signage is up to date.
Ensure plant, equipment and infrastructure are safe, secure and well maintained.
Carry out regular compliance checks and maintain accurate records.
Support business continuity by ensuring the venue remains fully operational.
Manage cleaning contractors and ensure high standards are upheld.
Assist with reception and site security operations.
Ensure all security procedures are followed correctly.
Support with general operational and ad-hoc tasks as required.

Support preparation of the venue for live events, including opening procedures and system checks.
Assist with on-the-day facilities requirements to ensure smooth event delivery.
Act as a point of contact for facilities-related issues during events.
Support emergency procedures, including evacuations if required.
Work closely with Venue Operations and Event teams across music and corporate events.
Assist with client site visits and venue readiness.