Admin and Operations Assistant

• Ensure that the DC’s physical infrastructure is well-maintained and meets safety and operational standards.
• Support facilities and a team to run daily operational, logistics, maintenance, safety and security activities
• Supervise environmental maintenance tasks conducted by vendors, including cleaning services, high dusting, pest control, waste collection, and biohazard disposal, to maintain cleanliness and hygiene standards.
• Work closely with Facilities Management officers from HQ and relevant service providers in managing facilities issues.
• Proactively coordinate repairs and servicing of all centre equipment to ensure optimal functionality and minimize downtime.
• To be on call during Renal Dialysis Centre's operating hours.

Procurement Management
• Manage the procurement process for consumable items, equipment, assets, and stationeries to support DC operations, sourcing and analysing quotations, and ensuring prompt delivery.
• Collaborate closely with the nursing team and external vendors to ensuring smooth treatment provision and maintaining service quality for patients.

Vendor Management
• Establish and nurture relationships with vendors supplying goods and services to the DC.
• Work closely with Procurement and Facilities Management team in HQ in sourcing and evaluating potential vendors, including annual Vendor Evaluation exercise.
• Monitor vendor performance and compliance with contractual agreements, addressing any issues or discrepancies as they arise.

Volunteer Management
• Support and manage volunteer engagement to ensure smooth daily operations
• Serve as the primary point of contact for volunteers for operational support services.
• Communicate regularly with volunteers on schedules, expectations, and updates.
• Respond to volunteer enquiries in a timely and professional manner.

Experience: Minimum 1-2 years of administrative experience, preferably in a hospital, clinic, or healthcare setting.
Skills: Proficiency in Microsoft Office (Word, Excel) and basic clinic facility management.
Soft Skills: Strong interpersonal communication, multitasking abilities, and a patient-centric mindset.