Front Office Assistant

📍 Location: 833 Princeton Avenue SW, Suite 200B, Birmingham, AL 35211

Join our growing medical practice as a Front Office Specialist! We're looking for a friendly, professional, and detail-oriented individual who thrives in a fast-paced healthcare environment and is passionate about providing exceptional patient service.

• Monday - Thursday: 8:00 AM - 4:30 PM
• Friday: 8:00 AM - 12:00 PM
• 36-hour work week

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

• →Greet and assist patients in a friendly and professional manner
• →Schedule appointments and manage patient communications
• →Verify insurance coverage and benefits
• →Process and obtain referrals and authorizations as needed
• →Maintain accurate patient records and documentation
• →Support daily office operations while ensuring an exceptional patient experience

• Minimum of 1 year of medical office experience
• Strong knowledge of medical terminology
• Experience with insurance verification and referral processes
• Understanding of insurance carrier plans and policy types
• Ability to identify when specialist referrals are required and obtain necessary authorizations
• Excellent spelling, communication, and organizational skills