Office Manager / Executive Assistant

Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

-----------------------------------------------------

We’re seeking a highly organized, proactive, and service-oriented Office Manager / Executive Assistant to join our team. In this hybrid role based in New York City, you’ll create seamless and welcoming office experiences for both our NYC and Boston offices while providing thoughtful administrative support to select members of the executive leadership team.

This position is ideal for someone who thrives in a dynamic environment, enjoys balancing multiple priorities, and takes pride in keeping people and office operations running smoothly. You’ll play an important role in shaping the day-to-day workplace experience and helping leaders stay organized and focused.

• Oversee daily office operations to ensure an efficient, organized, and welcoming environment

• Manage office supplies, inventory, and vendor relationships

• Coordinate office maintenance, repairs, and workplace services

• Support onsite logistics, including conference room readiness, guest coordination, and general office organization

• Help plan and execute team events, offsites, employee engagement activities, and office gatherings

• Partner with internal teams to support onboarding logistics and workplace needs for new hires

• Maintain and improve office systems, processes, and policies to support a positive employee experience

• Manage calendars, scheduling, and meeting coordination for executives

• Arrange travel, itineraries, and expense reporting

• Prepare materials for meetings, presentations, and internal communications

• Track action items, deadlines, and follow-ups on behalf of leadership

• Provide administrative support for team meetings, offsites, and special projects

• Handle confidential and sensitive information with professionalism and discretion

• Serve as a reliable point of coordination between executives and internal or external stakeholders

• 3+ years of experience in office management, executive support, or a similar administrative role in a fast-paced startup environment.

• Exceptional organizational skills and strong attention to detail

• Ability to manage competing priorities with efficiency and composure

• Strong written and verbal communication skills

• A proactive, solutions-oriented approach to work

• High level of professionalism, judgment, and discretion

• Experience coordinating vendors, events, calendars, and workplace logistics

• Proficiency with tools such as Google Workspace, Notion, Slack, and expense management systems (Ramp).

• Familiarity with employee experience, workplace operations, or facilities coordination

NYC - onsite (5 days)

• Patients come first.
  We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.

• Innovate with optimism.
  We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.

• Right answer wins.
  Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.

• Simplicity over complexity.
  We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.

• Do fewer things, well.
  We focus, and hold ourselves to the highest bar and pursue excellence in those areas.

#LI-PINJOB

Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at careers@counselhealth.com.

Counsel Health participates in E-Verify. All newly hired employees are processed through the E-Verify system to confirm employment eligibility.