Dental Receptionist

Our client is seeking 2 experienced Dental Receptionists to join the Port Elizabeth team, · Greet patients professionally and create a warm, welcoming environment · Manage patient check-ins and check-outs · Handle patient queries in person, telephonically, and via email · Maintain patient confidentiality at all times in line with POPIA · Schedule, confirm, and manage patient appointments · Manage cancellations and rescheduling efficiently · Coordinate dentist and hygienist diaries to optimise chair time · Send appointment reminders and follow-ups · Maintain accurate patient records and filing systems · Capture patient details on dental practice management systems · Handle medical aid claims, quotations, and pre-authorisations · Process invoices, receipts, and daily cash-ups · Assist with month-end administration where required · Verify patient medical aid details and benefits · Submit medical aid claims electronically · Follow up on outstanding payments and rejected claims · Provide patients with clear explanations of accounts and treatment costs Requirements · Grade 12 · Previous experience as a Dental Receptionist (minimum 2-3 years preferred) · Experience working with dental or medical practice management systems (e.g. GoodX, Elixir, DentiMax, etc.) · Medical aid billing and claims experience