Scheduling Coordinator

Memphis-Tnmid

Scheduling CoordinatorAdministration & Office Support

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Quick Summary

Overview

Benefits: Opportunity for advancement Paid time off Competitive salary Home Care Scheduling Coordinator Right at Home – East Memphis is seeking a highly organized, energetic,

Technical Tools

Scheduling CoordinatorAdministration & Office Support

Benefits:

Opportunity for advancement
Paid time off
Competitive salary

Right at Home – East Memphis is seeking a highly organized, energetic, and customer-focused Home Care Scheduling Coordinator to join our growing team. This position plays a vital role in ensuring our clients receive exceptional care by coordinating caregiver schedules, maintaining strong communication with staff and clients, and supporting daily office operations.

Schedule

Monday – Friday: 8:30 AM – 5:00 PM
Participation in an evening and weekend on-call rotation is required.

Required Qualifications

Minimum 1 year of scheduling experience in Home Health or Home Care
Experience working with EVV or home care scheduling systems (preferred)
Ability to multitask and prioritize in a fast-paced environment
Excellent customer service and communication skills
Strong organizational, time management, and problem-solving skills
Ability to remain calm and professional under pressure

Essential Responsibilities

Answer incoming calls and provide exceptional customer service.
Coordinate caregiver schedules to ensure adequate staffing and continuity of care.
Monitor and maintain EVV compliance, including reviewing visit records, resolving exceptions, and ensuring accurate documentation.
Verify caregiver time records and process payroll-related corrections.
Respond to call-offs, fill open shifts, and communicate schedule changes promptly.
Maintain accurate client and caregiver records.
Assist with new hire orientation, training, and employee documentation.
Communicate regularly with clients, caregivers, and office staff to ensure quality service.
Participate in the evening and weekend on-call rotation.
Perform other administrative duties as assigned.

Preferred Skills

Home care or home health scheduling experience
Excellent verbal and written communication skills
Strong attention to detail
Ability to prioritize multiple urgent tasks
Comfortable making independent decisions in a fast-paced environment
Positive attitude with exceptional people skills
Knowledge of Medicaid and home care regulations is a plus

Benefits

Competitive pay
Paid Time Off (PTO)
Paid holidays
Opportunities for professional growth and advancement
Supportive team environment

Join Our Team!

If you thrive in a fast-paced environment, enjoy solving scheduling challenges, and are passionate about providing exceptional client care, we encourage you to apply today. Join Right at Home – East Memphis and become part of a team dedicated to making a difference every day.