Executive Assistant, Retail

The Team:

The Sales team supports Hermès of Paris US business by managing and coordinating all operations from stores, ecommerce, operations and VM; as well as closely working with all other parties: merchandising, projects renovation or minor works, Communication, Finance, HR.

The Sales team develops strategies and sets clear direction to maximize business performance.

The Opportunity:

Provide high-level administrative, operational, and analytical support to the EVP and Retail leadership team. This role is responsible for executive calendar management, international travel coordination, event planning, reporting, budget follow-up, and cross-functional project support. The ideal candidate is highly organized, detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury retail environment.

About the Role: 

Executive & Administrative Support:

Manage complex calendars and coordinate recurring meetings for the EVP, including budget reviews, Retail committees, leadership touch bases, one-on-one meetings, and monthly follow-ups with external partners.

Organize and coordinate executive travel arrangements, including flights, hotels, transportation, itineraries, and reservation details.

Maintain accurate and up-to-date calendar information, including travel schedules, HOP updates, and recurring business meetings.

Process and submit T&E expenses for EVP approval and follow through on related documentation and reporting.

Prepare organizational charts, briefing materials, and key information for executive visits and celebrations.

Event & Operational Coordination:

Lead the logistical planning and execution of Podium and Preview events held twice annually.

Coordinate attendance tracking, hotel accommodations, meeting spaces in Paris, Director meetings, and dinner reservations in partnership with Regional and Merchandising leadership teams.

Collaborate with travel agencies to secure cost-effective travel arrangements for attendees and leadership teams.

Support additional retail events and gatherings, including Retail reunions, RVP meetings, one-of-a-kind events, and associate travel coordination.

Track and follow up on re-estimates and B+2 figures for the Sales department, including Visual Merchandising, Regional teams, and Operations.

Utilize reporting systems to generate business reports, analyses, and requested data for leadership teams.

Support budget preparation and ongoing financial follow-up activities.

Employee & Cross-Functional Support:

Coordinate employee engagement initiatives, including volunteering programs during the holiday season and employee handbag purchase requests.

Support ad hoc cross-functional projects related to Retail, CRM, Visual Merchandising, and business strategy initiatives.

Prepare presentations and business materials for Hermès International, strategic meetings, and leadership reviews.

All other duties assigned by supervisor.

Supervisory Responsibility:  

• NO  

Budget Responsibility: 

• YES 

Decision Making Responsibility: 

• YES

About You: 

• 3-5 years of relevant experience in similar role/environment
• Strong organizational and multitasking abilities with exceptional attention to detail
• Excellent communication and coordination skills
• Experience managing executive calendars and international travel
• Proficiency in reporting, presentation preparation, and administrative systems
• Ability to work collaboratively across multiple departments and leadership levels
• Comfortable handling confidential information with professionalism and discretion

The salary range for this position is $90,000 - $100,000 annually. Actual rates are determined based on the job, location, and individual experience. 
 

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance

• Medical, Dental, Vision

• Life Insurance and Disability

• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

• Paid Parental leave and transition time

• 401(k) and Roth Retirement plan with company matching and profit sharing

• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

• Product discount and EAP resources

• Access to Calm App, Health Advocate, Family Building Support and more! 
   

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. 

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.