Service Sales Person

Our team in Bulgaria is growing rapidly and we are looking for an energetic and enthusiastic Service sales person to be based in Sofia to handle Service Sales.

In this role, you will lead and develop mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. You will proactively identify solutions that add value to our strategic customers and major projects, building & maintaining strong relationships with existing customers to retain existing maintenance contracts and proactively generate more opportunities within and outside our current customer base.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity.

• Proactively develop and create customer relationships in your area of responsibility

• Ensures customer satisfaction and solve complaints with the rest of the KONE team

• Document and maintain the customer and contact information

• Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

• Accountable for finding customer needs and KONE’s solution matching with those needs

• Responsible for pricing using the approved tendering tools

• Validate that the contents of the contract are in line with the negotiation process outcome

• Bachelor Degree

• Minimum 4 years’ experience in one of the following: Complex Sales Process Management or Key Account Management

• Experience within the same or similar industries working with developers, main contractors and consultants

• Ability to interpret and analyze customer needs

• Passion for sales, with a proven track record and a strong customer focus

• Futuristic approach and passionate about new technologies and digitalization

• Fluency in English, both written and spoken