To support the day-to-day activities of the Group Sales Department and provide immediate support to their designated Directors and/or Sales Managers
Responsibilities to include some and/or all the following:
- Checking and blocking of space in salesforce
- Assist in evaluation of business including profitability calculations
- Preparation and follow up on Group and/or Catering Contracts
- Follow up on Group Deposits + Payment
- Assist with group turnovers, rooming lists, proformas and other tasks as assigned
- Proactively manage showroom and gift bag preparation for site inspections
- Proactively manage shipping of collateral and gifts for sales trips
- Organize food and beverage orders and appropriate payment for all outside sales calls with food delivery
- Effectively manage daily calendar appointments to assist Sales Directors and/or Managers in site inspections, entertainment and other sales functions
- Prepare and process expense reports
- Process individual commission requests for group and/or individual bookings
- Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
- Organize, print and deliver VIP welcome notes
- Thorough working knowledge of Salesforce to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
- Answer phones and take correct messages in a businesslike manner
- Qualify new account/booking requests
- Answer telephones for other individuals within department during their absence from the office
- Liaise with other hotel departments in a professional manner
- work closely with operations teams to ensure client's needs are met
- Other administrative tasks as requested

Salary: $32.99 - $33.98 per hour

College Degree or equivalent experience
Ability to read, write and speak English, using excellent grammar and communication skills
Pleasant and professional demeanor
Ability to effectively communicate with guests and staff in a friendly and positive manner
Proficient in Microsoft Word, Excel and PowerPoint
Ability to multitask and to be proactive
Attention to detail is a must
Prior luxury hotel experience in a hotel sales office is a strong plus

Group Sales Coordinator

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