eCommerce Executive Assistant (Etsy) - Freelance, Remote

About the Client
A New York–based design and manufacturing studio creating precision-made, customizable home and architectural hardware for residential and commercial spaces. All products are made to order with fast lead times using premium materials like acrylic, brass, and wood, and the company maintains a strong eCommerce presence, including Etsy. The team is craftsmanship-driven and customer-obsessed, blending form and function with meticulous attention to detail.

Why does this role exist?
The Founder/CEO needs a proactive right hand to relieve time constraints and address limited scalability by centralizing scheduling, inbox management, and daily priorities. This role ensures eCommerce accuracy and momentum (especially on Etsy) while bringing structure to operations, logistics, and meeting follow-through. The goal is to protect the executive’s time, keep the pipeline moving, and elevate customer experience without sacrificing craftsmanship standards.