MDI-Hospital1mo ago
New
New
ICT Administrative Assistant
USA·Southwest Harbormid
Administrative AssistantAdministration & Office Support
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Quick Summary
Requirements Summary
Coordinate patient scheduling, reminder calls, appointment follow-up, and class or visit logistics for supported programs. Provide telephone and voicemail coverage, route calls appropriately,
Technical Tools
Administrative AssistantAdministration & Office Support
Description
What We Offer
~3 min readMDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Requirements
Major Responsibility Areas for this position (All are Essential Functions):
✓Coordinate patient scheduling, reminder calls, appointment follow-up, and class or visit logistics for supported programs.
✓Provide telephone and voicemail coverage, route calls appropriately, and respond to routine inquiries in a professional and timely manner.
✓Prepare, organize, and maintain calendars, meeting materials, shared documentation, and general correspondence for the team.
✓Support daily, weekly, or monthly reports and data tracking activities, including quality and operational reports as assigned.
✓Assist with schedule coordination, call-out communication, and coverage planning.
✓Manage department mail, faxes, supply inventory, and ordering to support efficient office operations.
✓Maintain accurate records, files, and program documentation in accordance with organizational policies and confidentiality requirements.
✓Collaborate with clinical and administrative staff to support workflow consistency and continuity across programs.
✓Cross-train in designated workflows to provide backup support for critical administrative functions, including ICT coordination coverage as assigned.
✓Perform other related duties as assigned to support department goals.
✓High school diploma or equivalent required; post-secondary coursework or certification in office administration, healthcare administration, or a related field preferred.
✓Prior administrative assistant, medical office, or healthcare support experience preferred.
✓Experience with scheduling, data entry, reporting support, and general office coordination strongly preferred.
✓Ability to obtain and maintain Basic Life Support qualifications
✓Ability to maintain confidentiality and handle sensitive information with discretion.
✓Proficiency with Microsoft Office applications and the ability to learn department and electronic health record systems.
✓Knowledge of medical terminology, referral workflows, and healthcare administrative processes preferred.
✓Strong clinical judgment and decision-making skills
✓Excellent interpersonal and communication skills
✓Ability to work collaboratively as part of a healthcare team
✓Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
✓Attention to detail, reliability, sound judgment, and the ability to work independently and collaboratively.
✓Commitment to confidentiality, professionalism, and compliance with organizational policies.
✓Effective written and verbal communication skills and a professional customer service approach
Location & Eligibility
Where is the job
Southwest Harbor, USA
On-site at the office
Listing Details
- Posted
- July 28, 2026
- First seen
- September 25, 2026
- Last seen
- September 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 14%
- Scored at
- September 26, 2026
Signal breakdown
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External application
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