Senior Receptionist / Patient Scheduler, Department of Family Medicine (Mt. Laurel, NJ)

United States·Mount Laurelsenior

ReceptionistAdministration & Office Support

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Quick Summary

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are represen

Requirements Summary

Reviews and resolves errors in EPIC work queues before appointments. Processes daily deposits and performs other assigned administrative tasks to support office operations.

Technical Tools

ReceptionistAdministration & Office Support

The Department of Family Medicine is searching for a senior receptionist/patient scheduler to join their team. Under general supervision, this position performs receptionist and telephone answering duties, schedules clinical appointments, manages patient registration, ensures accurate record-keeping, and provides general office support. In addition, this employee will facilitate patient visits with a strong focus on customer service, delivering patient- and family-centered care by prioritizing their needs in every interaction.

Responsibilities

~1 min read

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

→High school diploma or equivalent.
→Minimum of one (1) year of clerical experience in a medical office or clinical setting, including receptionist and scheduling duties.
→Knowledge of medical terminology, coding and procedures.
→Proficiency in using electronic health records (EHR) systems.
→Excellent communication and interpersonal skills.
→Ability to multitask and work efficiently in a fast-paced environment.
→Compassionate and patient-focused attitude.
→Team player with a positive and cooperative attitude.

Requirements

~1 min read

Sitting for Extended Periods: Ability to remain seated for long durations while working on a computer or answering phones.
Visual & Auditory Requirements: Must have the ability to read computer screens, documents, and forms, as well as hear and communicate clearly over the phone and in person.

Work is performed in a clinical environment.
May require evening, weekend, or holiday shifts depending on the clinic's hours of operation.
May require occasional travel to another office within the department due to operational needs. Travel time will be compensated, and mileage reimbursed per company policy.

What We Offer

~1 min read

✓The starting rate is $21.42 per hour (Probationary Rate). After completion of a six-month probationary period, the employee's pay will increase to the Job Rate of $22.08. Depending on experience, the candidate may be hired at the "Job Rate" to start.

✓For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).”

Only completed, online applications submitted on or before the deadline will be considered.
Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

Advertised: Sep 29 2026 Eastern Daylight Time
Applications close: Oct 13 2026 12:40 PM Eastern Daylight Time

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