New Rep Sales Coach

• Experience in sales development, inside sales, coaching, customer success, account management, or a similar relationship-focused role preferred.
• Strong verbal communication skills and confidence connecting with people over the phone.
• Comfortable with proactive outbound outreach and initiating conversations rather than waiting for Reps to ask for help.
• Ability to build relationships quickly and make people feel comfortable asking questions and sharing challenges.
• Strong discovery skills with the ability to ask thoughtful questions, uncover the real barrier, and coach toward a solution.
• Ability to confidently navigate objections, hesitation, and difficult conversations while maintaining a positive relationship.
• Strong organization and follow-through with the ability to manage a pipeline of Reps at different stages of their journey.
• Comfortable working toward measurable activity, engagement, and conversion goals.
• Comfortable using data, reports, and account activity to prioritize outreach and determine where attention is needed.
• Able to balance encouragement and support with clear expectations, urgency, and accountability.
• Self-motivated and comfortable working in an outbound environment where consistent activity and follow-up are critical to success.
• Proactive and comfortable taking ownership rather than waiting for an issue to be escalated.
• Strong cross-functional communication skills and ability to work effectively in a remote environment.

What Success Looks Like

A successful New Rep Sales Coach knows their region and manages it like a healthy sales pipeline. They know who needs attention, who is ready for the next step, and where opportunities are getting stuck. They build strong relationships, consistently create engagement, uncover and overcome barriers, and take ownership of moving Reps forward. Success means turning new Reps into active sellers by creating momentum from the first conversation through the first pickup, first sale, fifth sale, and ultimately a successful transition to the Sales team.