Sales Development Rep - 21369

• Contact every inbound lead (web form, Facebook/Instagram, phone, referral) within minutes, not hours
• Qualify homeowners for project scope, budget range, timeline, and property location
• Book on-site design consultations for the field sales team and confirm appointments to reduce no-shows

• Revive aged and unconverted leads and past-quote lists
• Run targeted outbound (call, text, email) into growth areas — new-market neighborhoods, HOAs, and builder/GC contacts
• Follow up persistently on estimates that haven't closed

• Gather project details, photos, and homeowner priorities before the consult so the closer walks in prepared
• Communicate financing availability to keep price-sensitive leads engaged
• Deliver clean, complete handoff notes to the field sales rep

• 2+ years in inside sales, appointment setting, SDR/BDR, or high-volume phone-based customer contact
• Excellent spoken and written English with a clear, neutral accent (this is a U.S. homeowner-facing phone role)
• A track record of fast, persistent inbound lead follow-up
• Comfortable in a CRM and disciplined about data entry
• Full-time availability with U.S. Eastern Time overlap

• Experience in home services, home improvement, construction, real estate, or another in-home/consultative sales environment
• Familiarity with lead sources like Facebook/Instagram lead ads, Google LSA, Angi, or Thumbtack
• Experience booking consultations for a field/outside sales team
• Comfort presenting consumer financing offers

• Log every touch, disposition, and next step in the CRM
• Keep pipeline stages current and surface daily/weekly follow-up lists
• Report on lead source, response time, set rate, and conversion

You are fast, friendly, and hard to discourage. You treat a new lead like it's on fire, and you don't let "not right now" become "never." You're organized enough to keep dozens of follow-ups straight, personable enough that homeowners want to talk to you, and coachable enough to sharpen your pitch as we dial in our residential playbook. You measure yourself by consults booked and revenue influenced — not calls made.