Senior Sales Representative

First Class Energy is an Australian energy-services business helping households and businesses compare and choose electricity, gas and NBN plans. The company also supports energy-efficient solutions, including heat pumps and air conditioning, and is growing its Manila-based team. Learn more at firstclassenergy.com.au.

The Senior Sales Representative / Team Lead will be the founding player-coach for First Class Energy's Manila sales operation. The role combines hands-on outbound selling with frontline leadership, coaching, quality support and daily performance coordination. Initially supporting one Sales Representative, the successful candidate will help establish the team's standards, routines and culture, then take on broader day-to-day leadership as the operation grows.

Work setup: Onsite – Eastwood, Quezon City

Schedule: Monday to Friday | 8:00AM to 5:00PM (Manila time)

Holidays: Will follow the applicable Australian public holiday calendar

• At least 5 years of relevant sales experience, including substantial recent experience selling Australian electricity and/or gas products in a contact-centre or telesales environment.

• Demonstrated success in a senior sales, team lead, subject-matter expert, mentor, buddy or coaching capacity.

• Proven ability to achieve targets in a high-volume, performance-driven sales environment.

• Strong consultative selling, needs discovery, objection handling, negotiation and closing capability.

• Excellent spoken and written English, with the confidence and clarity to engage Australian customers and brief stakeholders.

• Strong attention to detail and a disciplined approach to scripts, verification, compliance and CRM documentation.

• Experience using CRM, dialler and contact-centre systems.

• Direct sales experience across electricity, gas and NBN/broadband.

• Experience with Dodo or another Australian utilities or telecommunications retailer, comparison service or related account.

• Experience launching, stabilising or scaling a new campaign or offshore team.

• Experience coaching call quality, completing calibrations or translating quality findings into performance improvement.

• Working knowledge of Australian privacy, consent, sales-verification and utilities or telecommunications compliance requirements.