2mo ago

Enterprise Account Executive

United States·New Yorkfull-timemid

SalesAccount Executive

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Quick Summary

Key Responsibilities

prospecting, discovery, technical evaluation, negotiation, and close. Build pipeline from scratch — open doors and generate opportunity rather than inherit a book.

Technical Tools

SalesAccount Executive

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

About the Role

~1 min read

We're hiring Enterprise Account Executives to land and grow our earliest enterprise customers. This is a hands-on, full-cycle sales role: you'll own everything from first outreach through close, selling our AI-native service management platform to senior IT and service leaders (Heads of IT, Service Ops, CIOs) at large enterprises (10,000+ employees). As one of our founding go-to-market hires, you'll help define what enterprise selling looks like here from day one.

Responsibilities

~1 min read

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Own the full new-business sales cycle: prospecting, discovery, technical evaluation, negotiation, and close.
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Build pipeline from scratch — open doors and generate opportunity rather than inherit a book.
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Run multi-threaded enterprise deals across technical evaluators, economic buyers, and executive sponsors.
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Sell the AI-native difference credibly, helping buyers see how STLabs transforms their service operations rather than just replacing a tool.
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Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine our positioning.
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Forecast accurately and keep the CRM current.

Requirements

~1 min read

6–10 years in sales, including 3+ years of full-cycle closing in enterprise B2B SaaS, with a consistent track record of closing new logos.
Proven new-logo hunter — you've built pipeline and closed cold, not only expanded existing accounts.
Experience selling into IT, ITSM, or service management buyers (or adjacent operational/infrastructure software) strongly preferred.
Strong discovery and deal-management instincts; you can navigate procurement and security review without losing momentum.
Comfort working in a fast-paced startup environment with end-to-end ownership.

What We Offer

~1 min read

✓The opportunity to own critical revenue relationships and shape how we sell as we scale.

✓A culture that values craftsmanship, autonomy, and technical excellence.

✓Competitive compensation, equity, and benefits package.

✓Aggressive accelerators for overachievement.

✓Work from our Flatiron District, Manhattan office, where you'll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options. This role also includes travel to customers and events as the business requires.