Receptionist -Bilingual /Seasonal Nov-Jan

The Receptionist is responsible for the following:  

• Helps, guidance and direction to visitors, residents, and staff. 
• Give dialing instructions when necessary. 
• Records all long-distance calls. 
• Make every effort to see that all calls reach the proper party. 
• Page's appropriate part when necessary. 
• Takes messages for those she/he is unable to reach. 
• Reports all malfunctioning switchboard equipment promptly to telephone repair and supervisor and keeps records of “whom” and “when” it was reported and when problem cleared. 
• Responds to emergency calls following established protocols. 
• Assists in maintenance and care of department equipment and supplies. 
• Learns and follows assigned safety, security and fire procedures. 
• Reports any accidents and dangerous situations immediately. 
• Maintains confidentiality of organizational and resident information. 
• Performs other related duties assigned. 
• Maintains required records and statistics as directed. 
• Notifies mail room clerk of deliveries to be made within the home. 
• Distributes daily papers to residents (also, cancel orders when requested, or when resident goes to the hospital). 
• Fulfills role of mail room clerk as needed. 
• Maintain an in/out sheet for sisters, staff, residents hospitalized, etc. 
• Accept clothes from outside cleaners for pick-up and return. 
• Keep records of all visitors to the home, name of residents, room, etc. and detain, when possible, any resident leaving home who should not. Calls for security as needed. 
• Assist other employees where needed. 
• Responsible and cooperative with supervisors, fellow employees, residents, and families. 
• Maintains a friendly working atmosphere. 
• Maintain a professional attitude and appearance. 
• Provides assistance with resident care where applicable. 

Experience: 6 months