Sales Consultant

Cambodia·Phnom Penhmid

SalesAccount Executive

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Quick Summary

Key Responsibilities

Boost sales by giving each visitor the feeling of being treated uniquely. Prepare sales onsite in strong collaboration with all customer-facing staff.

Technical Tools

SalesAccount Executive

Sales Consultant

ASAP

Supports Marketing activities and initiates first contact

Performs the need analysis

Configures the product

Prepares the offer of purchase and closes the deal

Customer Follow-up

Localization of customers

Capture data / data agreement

Responsibilities

~1 min read

→Boost sales by giving each visitor the feeling of being treated uniquely.
→Prepare sales onsite in strong collaboration with all customer-facing staff.
→Negotiate and agree on the offer with the customer, recommend financial services, offer and prepare the contract with the customer.
→Acquire and localize customers (cash and financed customers) and ensure customer satisfaction at any time.
→Generate highest level of customer experience and brand loyalty in every task and activity.
→Be knowledgeable about products and services, responsible for certain Persona customer segment and able to understand the individual needs of this segment.
→Change dealership mind set towards a customer centric culture and act as an intrapreneur searching for innovative ideas how to increase customer satisfaction and experience.
→Keep/increase product/service knowledge within dealership at/to a high level (incl. competitor info etc.).
→Handle proactive portfolio management, reflecting the luxury working standards.
→Create luxurious customer experience, 100% ensure seamless and first-class customer journey.
→Ensure luxury working standards execution 7 for 7.