Senior Account Manager - Partnerships

United States·New Yorkfull-timesenior

SalesAccount Manager

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Quick Summary

Key Responsibilities

A Glimpse into Your ContributionsWithin your first year, you will have the opportunity to: Own a portfolio of Verse Partners, including training new partners on their partnership obligations,

Technical Tools

SalesAccount Manager

The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us!

Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day.

Responsibilities

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2-5+ years in a fast-paced, customer-facing account management role, ideally with some exposure to negotiating commercial terms.
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Excellent external communication, relationship-building, and negotiation skills.
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Comfort working in a high-volume, phone-driven environment. This role involves frequent daily outreach to partners.
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Experience training external stakeholders on new processes, tools, or platforms.
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Confidence having direct, sometimes difficult conversations with underperforming partners, and judgment for when coaching is enough versus when a partner relationship needs to end.
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Highly organized and detail-oriented; able to manage multiple partner accounts and competing priorities.
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Ability to interpret performance data and SLA metrics to inform negotiations and performance conversations.

What We Offer

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✓This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation.

✓Please note that at this time, we are not able to provide visa sponsorship for this position. All candidates must be authorized to work in the United States.

At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer.

We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at recruiting@versemedical.com.