New Business Development Manager

The New Business Development Manager will play a key role in the growth of Comms365. The primary objective will be to identify and engage with prospective new logo direct customers in our target markets and on-board these successfully as new customers.

The role will involve developing a sustainable pipeline of new business sales opportunities for our core services of cellular and satellite connectivity solutions, by various means including: following up campaign activity, pursuing leads generated by an internal SDR team, identifying and engaging with target accounts who meet our ideal customer profile, attending industry and networking events.

Ultimately the role is responsible for achieving a sales target that will allow the business to meet its financial year budget and growth plans year on year.

The role will involve hybrid working from the Comms365 Milton Keynes office, meeting with prospects and customers at their office locations, attending industry events, as well as some home/remote working.

• →Build Direct Customer Base: Identify and engage with target clients who meet our ICP to create and qualify new opportunity, complete win plans, and close new business.
• →Account Development: Once a new customer is on-boarded in some instances where additional opportunities for growth are identified, it may be appropriate for some customers to be retained. In such cases account plans will be completed in full and a clear strategy for developing strong relationships to win more business
• →Data Capture: Ensure all systems are kept updated (ConnectWise, Hubspot etc) in real time with pipeline, account and campaign information.
• →Financial Goals: Work towards achieving a set of KPI’s that will support the delivery of the sales target issued.
• →Collaboration with Sales and Marketing: Work closely with colleagues in Sales, Marketing, Product, Technical Ops, to ensure client acquisition efforts are aligned.
• →Product and industry knowledge: Maintain in-depth product knowledge of Comms365 service offerings and value propositions, ensuring you can articulate these to target prospects and can align with industry trends and developments.
• →Market Intelligence: Stay up-to-date with market trends, competitor activities, and technological advancements to identify emerging opportunities and potential threats.

• 5+ years' continuous experience in a new business role within telecoms
• Formal sales training (e.g. account planning, qualification, presentation skills)
• Familiarity with structured sales qualification methodologies
• Strong grasp of the telecoms and IoT landscape — market dynamics, key players, emerging tech
• Excellent communication, negotiation, and presentation skills
• A proven track record of hitting new business targets in telecoms
• Confidence with CRM software (ideally ConnectWise) and Microsoft Office
• An active, well-used LinkedIn presence for pipeline generation
• A proactive, entrepreneurial mindset with strong strategic and problem-solving instincts

• Professional, approachable, and highly dependable
• Detail-oriented, organised, and adaptable in a fast-paced environment
• Proactive and solutions-focused
• Comfortable working independently, taking initiative, and coordinating across teams
• Skilled at building strong relationships across the organisation