Virtual Assistant | MTS

We have an exciting day shift opportunity available for a Virtual Assistant. Work from home and occasionally in the office.

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

Our Client

The client is a Barcelona-based relocation business helping English-speaking individuals and families move to Spain. They guide clients through every stage of their journey: Decide, Plan, Relocate, and Thrive. Their reputation rests on honest advice, expert guidance, and staying on the hook for the outcome. Their team is small, remote-friendly, and works asynchronously across time zones with clear, documented processes and checklists so you are never left guessing. They value radical honesty, simplicity in systems, and a high level of personal ownership over responsibilities.

Your Responsibilities

Bookkeeping and Financial Administration

• Maintain accurate, up-to-date bookkeeping across two entities: a UK company (via Pandle) and Spain self-employment, each with its own accounting firm.
• Review and verify Pandle bank rules monthly, ensuring transactions are correctly categorized.
• Gather invoices from partners, check them for accuracy, and chase corrections where needed.
• Process Spain self-employment invoices manually and submit to the Spain accounting firm quarterly.
• Organize information needed for UK Company quarterly VAT Returns.
• Own the finance inbox: triage and respond to financial queries, escalating to founders where required.
• Support partner commission reconciliation, working with automated sales sheets.

Reporting and Partner Operations

• Maintain the weekly scorecard with accurate data inputs and produce monthly P&L reports from Pandle.
• Manage the full partner onboarding process end to end, following documented checklists.
• Create partner contracts from templates and manage the signature process via digital tools.
• Use partner information to create products, checkout pages, and sales pages in WordPress using fully templated processes.
• Maintain partner records in Go High Level (CRM), keeping contact details and pipeline stages current.
• Respond to partner queries about financial processes, commission timelines, and invoice requirements.

General Operations and Admin

• Handle website updates as required, working within documented procedures.
• Organize occasional travel and accommodation bookings for the founders.
• Support ad hoc admin tasks as they arise, working independently within clear guidelines.
• Contribute to keeping SOPs and process documentation current.

What The Client Will Provide

• Access to established business tools: Go High Level for CRM, Pandle for bookkeeping, and Google Drive for SOPs.
• Fully documented checklists, training materials, and templates for all recurring tasks.
• A supportive, remote-friendly environment with a strong delivery track record.
• Clear ownership of your areas and direct communication with the founders.

Your Background

Essential

• Proven experience in bookkeeping or financial administration, ideally across more than one entity or jurisdiction.
• WordPress Experience: Must be comfortable working in the backend to manage pages, products, or checkout links.
• Strong attention to detail: you catch errors, follow checklists completely, and do not cut corners.
• Confident written English: you communicate clearly with partners without needing to escalate straightforward queries.
• Comfortable working independently within documented systems and processes.
• Reliable and proactive: you surface problems early and communicate clearly when decisions are needed.

Desirable

• Experience working with CRM or business management tools (Pandle or Go High Level experience is an advantage but not required; full training will be provided).
• Experience with specific bookkeeping tools and managing contract or vendor onboarding processes.
• Experience working with a remote, founder-led business.
• A mindset of "making it simple" and finding the clearest way to manage complicated tasks.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.