Director, Transaction Relationship Manager – Consumer & Industrials Client Engagement

You’ll join a high-performing Global Transaction Services (GTS) sales team, playing an important role in driving portfolio revenue and deposit growth through strong customer relationships and a consistent focus on sales opportunities.

Working closely with your customers, you’ll develop a deep understanding of their strategy and priorities, identifying opportunities to align their needs with our evolving GTS technology, products and investment roadmap. You’ll build trusted relationships with senior stakeholders, uncover new opportunities and manage these through the sales process.

You’ll also partner closely with stakeholders managing existing customer relationships to progress longer-term opportunities, bring together deal teams to develop proactive recontracting proposals and contribute to competitive tender processes. From time to time, you’ll also support targeted product sales campaigns, helping to deepen customer relationships and drive further growth and advocacy across the portfolio. You will demonstrate a proactive approach to risk management to deliver sustainable outcomes.

This is a permanent opportunity based in Melbourne, with three days a week in the office, giving you the opportunity to work closely with your team and key stakeholders on the ground.

You’ll be an experienced TRM with a proven track record of delivering revenue growth and strong commercial judgement.

• Strong sales capability and commercial acumen, with a clear focus on delivering successful deals
• Well-developed transactional banking product knowledge
• Demonstrated negotiation, influencing and advisory skills
• Experience leading deals and/or projects
• Strong analytical and problem-solving capability
• Excellent verbal and written communication, business writing and presentation skills
• A collaborative, team-oriented approach