Inside Sales Representative

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

♦︎ You have a fluent level of English and ideally native Italian.

♦︎ Your are submitting your CV in English.

The Inside Sales Representative focuses on new customer acquisition through cold contact to prospect customers, generation and lead of Sales campaigns, digital sales leads and suppliers integration plans/business referrals. It includes attracting prospect customers with comprehensive information and negotiating to achieve sales close.

♦︎ Day-to-day payroll administration on managed service and outsourced platforms

♦︎ Generate new business leads from references, tradeshows, web searches, other digital resources and qualifying them. Meet targets on budget, profitability levels and service diversification

♦︎ Set up and lead of sales campaigns based on category, service/product mix and type of account, coordination of campaign activities with commercial teams members

♦︎ Cold calling: making multiple outbound calls to potential prospects, understanding client needs, offering solutions and support on CHEP procedures, researching potential leads.

♦︎ Generate relationship and engagement on social media and other demand generation digital tools (LikedIn Sales Navigator), maximize interaction with corporate pages and web site.

♦︎ Tracking performance and sales metrics, monthly. Building pipelines with team members and maintain database (CRM Salesforce) of prospective client information

♦︎ Clarify the need of the prospect customer and evaluate size and timing of the opportunity, using CRM to track each sales stage. Prepare Service offers and negotiate sales

♦︎ Draw decisions on the assignment of larger opportunities to Field Sales while retaining direct negotiation in sales opportunities when possible, in agreement with line manager

♦︎ Support to Field sales agents by advising visit planning. Handle incoming calls and website emails and manage the leads as above

✦ You have at least 3 years experience of Inside sales (outbound calls) in multinational environment,

✦ Strong in communication skills, comfortable in calling new people all day, easily connects and interact with prospect customers

✦ Proven negotiation track a plus,

✦ Tenacious in handling rejection and eager to expand company with new sales, clients

a team player

✦ Native Italian speaker, with a fluent level of English capable to interact in a business context.

✅ Native Italian speaker (or equivalent level) and fluent in English
✅ CV must be submitted in English

As an Inside Sales Representative, you will be responsible for generating new business opportunities through outbound prospecting, sales campaigns, digital lead generation, and customer referrals. Your goal will be to build a strong pipeline and convert prospects into customers.

• →Generate and qualify new business leads
• →Conduct outbound prospecting and cold calling
• →Manage sales campaigns and digital lead generation activities
• →Build and maintain pipelines using Salesforce CRM
• →Prepare commercial proposals and negotiate sales opportunities
• →Collaborate with Field Sales teams and support business growth
• →Manage inbound leads from phone and website enquiries

• Minimum 3 years' experience in Inside Sales, ideally in an international environment
• Strong prospecting and cold-calling experience
• Excellent communication and relationship-building skills
• Resilient, results-driven, and comfortable handling rejection
• Experience with Salesforce CRM and LinkedIn Sales Navigator is a plus
• Native Italian and fluent English required

• 34,640€ - 42,700€
• Hunter Bonus Scheme
• Level 3 - CCNL Commercio.  All CCNL provided benefits applicable to this level are included.
• Meal Vouchers 
• Employee Assistance Programme (EAP) 
• Option to participate in company share scheme 
• Life Insurance 
• Personal Accident Insurance 

Join a global business where you can make a direct impact on growth and develop your sales career in a dynamic international environment.