Assist World
Assist World1mo ago
USD 700–800/yr

Medical Virtual Assistant (Scheduling & Billing Support)

South AfricaSouth AfricaRemotePart-Timemid
HealthcareAdministrative & OfficeVirtual AssistantAdministration & Office Support
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Quick Summary

Overview

Overview A growing U.S.-based mental health practice is seeking a detail-oriented and proactive Virtual Assistant to support daily administrative, client coordination, and medical billing tasks.

Key Responsibilities

Client Communication & Scheduling ● Answer incoming calls and assist clients ● Schedule, reschedule, and manage appointments ● Respond to emails and client inquiries professionally Billing & Payments (CORE FOCUS) ● Submit daily insurance claims via…

Requirements Summary

● SimplePractice ● TherapyNotes ● Google Workspace (Docs, Sheets, Drive, Gmail) ● Strong English communication (clear, easy-to-understand accent) ● Previous experience in medical billing / healthcare admin ● High attention to detail and accuracy ●…

Technical Tools
google-workspace
Overview A growing U.S.-based mental health practice is seeking a detail-oriented and proactive Virtual Assistant to support daily administrative, client coordination, and medical billing tasks. This role is ideal for someone with medical billing experience who is comfortable handling both client communication and backend reconciliation tasks within an EHR system. There is potential for this role to expand into a full-time shared position supporting two therapists.
 
 
Key Responsibilities 
 
 
Client Communication & Scheduling
● Answer incoming calls and assist clients
● Schedule, reschedule, and manage appointments
● Respond to emails and client inquiries professionally
 
Billing & Payments (CORE FOCUS)
● Submit daily insurance claims via EHR system
● Investigate and follow up on unpaid or rejected claims
● Perform billing reconciliation (ensure payments match records)
● Collect co-payments at the start of each day
● Communicate with insurance companies regarding claims
 
Administrative Support
● Maintain and clean up records within the system
● Update and input accurate data into EHR
● Follow SOPs for billing and admin processes
● Create or update templates/scripts for communication when needed
 
Software & Tools Must Have:
● Medical billing experience (non-negotiable)
 
Nice to Have:
● SimplePractice
● TherapyNotes
● Google Workspace (Docs, Sheets, Drive, Gmail)
 
Requirements
● Strong English communication (clear, easy-to-understand accent)
● Previous experience in medical billing / healthcare admin
● High attention to detail and accuracy
● Comfortable following SOPs and structured workflows
● Strong organizational and multitasking skills
 
Working Hours
● ~20 hours per week (Part-Time)
● CST working hours
● Potential to scale to full-time (40 hours/week) 

Location & Eligibility

Where is the job
South Africa
Remote within one country
Who can apply
ZA
Listed under
South Africa

Listing Details

Posted
April 2, 2026
First seen
April 15, 2026
Last seen
May 8, 2026

Posting Health

Days active
22
Repost count
0
Trust Level
49%
Scored at
May 8, 2026

Signal breakdown

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Assist World
Assist World
lever
Employees
5
Founded
2022
Domain
assistworld.com
Jobs
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Assist WorldMedical Virtual Assistant (Scheduling & Billing Support)USD 700–800
Apply Now