Optical Assistant Receptionist

We’re proud to be an independent practice where patient care and relationship always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

• Your birthday off work
• No Sunday or bank holiday working
•  Access to HSF Healthplan
• Retail discounts for family and friends
• Free comprehensive eye examination and complimentary glasses yearly
• Robust pension contribution higher than current auto-enrellment.

We offer a range of benefits designed to support your wellbeing, development, and work-life balance facilities online via the HSF healthplan. 

We are looking for a full time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As an Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

• This role is ideal for someone with or without previous experience working in optics, we provide bespoke world class training that will qualify you as an optical assistant.
• We have a vibrant mix of team members with lots of fun in-between.
• This role is flexible and may requires you to work Saturdays on rotational basis, we are always closed on Sundays and bank holidays

Click apply below and we will ensure you are contacted as soon as possible by one of our team.