Office Manager

RPM is a group of restaurants from celebrity couple Giuliana & Bill Rancic and siblings R.J., Jerrod and Molly Melman of Lettuce Entertain You Enterprises. The RPM brand focuses on sourcing the highest quality ingredients and providing guests with exceptional service for a dining experience unlike any other.

RPM Italian and RPM Steak are located in the River North neighborhood of downtown Chicago, with locations of RPM Italian in Washington, D.C. and Las Vegas. The team’s latest collaboration – RPM Seafood – opened January 2020 on the Chicago riverfront.

Lettuce Entertain You Restaurants is looking for a Office Manager with 2 years of office manager experience. We reward our teams with benefits, career-long training and growth opportunities.

• →Accurately prepare, process and maintain records for the restaurant’s accounting and financial procedures in a timely manner
• →Balance, pare and maintain security of all cash banks
• →Proficiently process and maintain employee records using online HR, payroll and related systems
• →Receive, respond to and direct incoming communications including but not limited to emails and calls from guests, vendors, employees and the corporate teams
• →Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements, and represent the restaurant and Company in interactions with legal and regulatory authorities
• →Provide training and expert guidance to all management team members regarding online systems, software and office procedures, and general benefits information to hourly and management teams
• →Partner with GM and management team to monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination
• →Organize office operations and systems, and ensure maintenance and repair of office equipment
• →Model and promote teamwork across all teams
• →Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• →Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• →Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

• 2+ years of bookkeeping experience
• Skilled in office administration