Business Support Virtual Assistant

CanadaRemoteFull-timemid

Virtual AssistantAdministration & Office Support

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Quick Summary

Requirements Summary

Previous experience in administration, executive assistance, customer support, or general business support is preferred. Strong proficiency with Microsoft Office and/or Google Workspace.

Technical Tools

Virtual AssistantAdministration & Office Support

This remote contractor role provides flexible administrative and operational support to small businesses participating in a structured growth program. You will assist with a broad range of tasks, including inbox management, data entry, scheduling, customer follow-up, document organization, and basic business support. Because clients may operate across different industries, the role requires adaptability and a willingness to quickly learn new processes and priorities. You will work from established instructions while helping business owners improve efficiency and maintain organized operations. The position is suited to a versatile professional who can manage multiple tasks independently and communicate clearly with different stakeholders. It offers an opportunity to gain broad exposure to small-business operations while developing practical administrative and support skills.

Provide general administrative and executive support, including inbox organization, data entry, document management, spreadsheet maintenance, and calendar coordination.
Maintain task lists and follow up on outstanding administrative items to help clients stay organized.
Support routine back-office activities according to each client's operational needs.
Assist with customer and prospect follow-up using approved information, processes, and communication templates.
Respond to routine inquiries and support appointment scheduling and confirmations.
Maintain customer, prospect, and business information in spreadsheets, CRM systems, or other applicable platforms.
Support basic lead research and lead-generation activities when appropriate.
Learn each assigned business's processes, priorities, and workflows and follow established instructions.
Help organize recurring administrative processes and document basic procedures when needed.
Communicate regularly about completed tasks, priorities, deadlines, and outstanding requirements.
Transition effectively between different client environments while maintaining clear separation of business information.
Deliver agreed services professionally and within the timelines, guidelines, and deliverables established for each engagement.

Requirements

~1 min read

Previous experience in administration, executive assistance, customer support, or general business support is preferred.
Strong proficiency with Microsoft Office and/or Google Workspace.
Demonstrated experience with spreadsheets and data entry.
Strong organizational and time-management skills, with the ability to manage assigned hours effectively.
Clear, professional written and verbal English communication skills.
Experience with CRM or lead-management platforms is an advantage.
Basic experience in lead generation, appointment setting, or customer follow-up is a plus.
Versatile and comfortable supporting businesses across different industries and operating environments.
Ability to learn new processes quickly and follow instructions with limited supervision.
Dependable, professional, and comfortable communicating directly with business owners and other stakeholders.
Ability to switch efficiently between different tasks while maintaining accuracy and attention to detail.
Specialized accounting or bookkeeping experience is not required.
Availability to work Monday through Friday for either 20 or 40 contracted hours per week, with working hours determined according to client requirements and time-zone considerations.