Administrative Assistant II (OMHC-Gaithersburg, Day Shift)

• Administrative Assistants provide standard administrative duties to assist behavioral health clients:
  • Greet clients and help them feel welcome, collect co-pays, schedule appointments, and coordinate services with medical and therapist.
  • Receive and route telephone calls
  • Schedule client follow-up appointments
  • Maintain client medical records in good order; file client information; process client and other administrative paperwork
  • Assist with maintenance of OMHC electronic health records
  • Maintain clinic facilities for optimal and secure functioning
  • Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
  • Provide backup assistance to Intake and other administrative staff as warranted
  •  Complete insurance authorizations and eligibility checks.
  • All other duties as assigned to ensure successful operation of OMHC and/or addictions services

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: 

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation 
• Comprehensive medical, dental and vision benefits for benefit eligible positions 
• 403b retirement match 
• Generous paid-time-off for benefit eligible positions 
• Complimentary Employee Assistance Program (EAP) 
• Generous mileage reimbursement program

This position has a pay range of $20.60/hr minimum of to $22.28/hr maximum. 

• High school diploma. An Associates Degree in business administration or related field is preferred.
• Work requires 1-2 years of progressively more responsible administrative experience
• Prior experience in a health care setting is preferred, but not required.
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
• Demonstrated attention to detail and ability to work quickly and efficiently
• Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. 

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives! 

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