Reception Supervisor - Pediatrics

Northwest Pediatrics (business Office)mid

Administration & Office SupportReception Supervisor

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Quick Summary

Key Responsibilities

Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician.

Requirements Summary

High School Diploma 12 to 18 months related management experience, or equivalent combination of education and experience.

Technical Tools

Administration & Office SupportReception Supervisor

We are seeking a dynamic supervisor to oversee reception at our Fayetteville location. The ideal candidate will demonstrate strong accountability, leadership, and communication skills to ensure smooth department operations and excellent customer service.

This is an opportunity to join a close-knit team in a family-oriented clinic with a fun, friendly work environment. If you are a self-motivated professional who enjoys supervising others, apply today!

The Reception Supervisor will report to the Business Office Manager.

Previous experience leading a team is a big plus but not required. We're eager to hear from all interested candidates with a pleasant attitude and willingness to learn.

Responsibilities

~1 min read

→Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician.
→Monitor the lobby area and be ready to assist if patients or visitors encounter difficulties.
→Assist in training new employees in departmental procedures.
→Send pre-visit information to new patients as needed. Inform parent/patient to come 15 minutes early to fill out forms, and bring insurance cards.
→Be familiar with insurance guidelines; know which plans require referrals. Be aware of in network/out of network.

Requirements

~1 min read

High School Diploma
12 to 18 months related management experience, or equivalent combination of education and experience.

What We Offer

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-Medical Insurance

-Vision Insurance

-Dental Insurance

-HSA or FSA options with medical insurance

-Voluntary Aflac Accident and Critical Illness

-Employer paid life, long-term & short-term disability benefits

-401(K) match and profit sharing

-Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

-Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

- One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.